AI notice
Our specialists are using an Australian-based, AI transcribing tool called Heidi to summarise your consultation. This reduces errors and expedites letters and plans to yourself, GPs, and other health professionals. Heidi is compliant with the Australian Privacy Act 1988 and does not store any audio data. Please let your doctor know if you would like to opt OUT of this.
Cancellation Policy
If you cannot make your appointment, please let us know at least 24 hours prior to the appointment. This will allow us to give your appointment to another patient waiting on our cancellation list. A late cancellation fee may be charged if you do not turn up to your appointment and you do not inform us one day prior to your appointment.
Please confirm your appointment ONE WEEK PRIOR by return email, SMS, or call our office on 6260 3796.
Limited on-site open air Bowes Place carpark, or David Jones Westfield carpark (2hrs free) within walking distance.
Please bring with you to your first appointment
(unless already sent to us):
- Referral from your general practitioner (or other referring doctor);
- Any recent relevant blood test results;
- Any x-rays/radiology reports you have relevant to your condition;
- Completed Health Questionnaire and Privacy Consent forms
- Any concession cards (pension, DVA, Healthcare card. Senior’s card is NOT accepted)
Payment
Our practice policy requires that you settle your account at the time of your consultation. Due to COVID-19, we are no longer accepting cash payments, please pay by card. We do NOT accept cheques.
Medicare rebates back to you range from $152 to $265, depending on level of consultation. We can send your claim electronically to Medicare for deposit back into your bank account.
Initial out of pocket fees range from $200 to $300 depending on complexity of your consultation, concessions (e.g. pensioners, healthcare card), and if joint injection treatments are performed.
Centrelink, NDIS and other Reports
As the initial consultation is for the diagnosis and management of your condition, Centrelink, NDIS and other similar paperwork are NOT able to be completed at your first appointment. This will require a followup appointment. A Medicare NON-rebatable fee may be charged for completion of complex reports.
Please note we are NOT an accredited practice for worker’s compensation reports/assessments.